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Edition 539, 3 February 2014

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Advice regarding students changing from SVP to non-SVP providers

Monday, February 3 2014

The advice below is intended for ACPET member institutions.

International students seeking advice on changing providers, especially from an SVP provider to a non-SVP provider, should contact the Department of Immigration: or by phone 131 881.


Last week I held discussions with the Department of Immigration and Border Protection (DIBP) to convey concerns raised by members following a recent mail out by DIBP to a number of international students. These concerns specifically related to the panic and distress that many international students felt when they received these letters from DIBP and were alarmed that their visa may be imminently cancelled.   

Following on from these discussions DIBP wrote to ACPET and other stakeholders in regards to the concerns raised. The advice form DIBP is as follows: 

“In addition, to the social media campaign the department has also been directly engaging with students who have arrived under streamlined visa processing (SVP) and then changed to a non-SVP eligible course. These students have received an advice letter and have been provided with an opportunity to explain their circumstances.

I understand that there has been some concern and confusion regarding the advice letter. As such, I would like to take this opportunity to make it clear that the advice letter is not a formal notice of intention to consider cancellation (NOICC). Rather, the department will consider the explanation provided by each student in response to the advice letter and will use this information to better understand the reasons why a very small percentage of students are seeking to change courses following arrival in Australia. Following this analysis process, the department will then consider what, if any, further action is appropriate.”

During the discussions I was advised that at this stage DIPB has ceased sending out letters to international students in regards to this matter.  

Ben Vivekanandan
General Manager Policy and Research


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