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Representing quality private education
providers in Australia

Edition 539, 3 February 2014

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Implementing Online Customer Service Strategies

Monday, February 3 2014

Quality customer service is major factor to sustaining a successful business.  It also helps to attract and gain customer loyalty to ensure return business, and enables your business to become a distinctive brand in your industry. 

More and more learners are turning to the web to find an education and training solution as well as find out more about a training organisation, so understanding online customer service is now a key aspect of any modern business. 

Find out how to use social media and other online spaces to provide effective eCustomer support, while also expanding your training organisation’s current market base.

 

For further information and to register for this webinar, please click here.


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