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A strong emphasis on benchmarking remains in the new Higher Education Standards Framework (Threshold Standards) 2015. The Framework has been recently approved and comes into effect on 1 January 2017. Standards 5.3 and 6.3 highlight the continuing need for external referencing to support academic quality and outcomes.

ACPET is partnering with Helen Lawrance Consulting (HLC) to offer the new ACPET Benchmarking Service, designed to help higher education provider (HEP) members meet this requirement.

The annual ACPET Benchmarking Service will prepare documentation for the collection, analysis and reporting on teaching and learning data each year. It will

  • benchmark a range of quantitative and qualitative data as required under the Threshold Standards, focused on outcomes benchmarking
  • facilitate real continuous improvement and encourage collaboration
  • protect commercial sensitivities
  • share best practice via a facilitated workshop to discuss results and develop real action plans

The analysis key themes include:

  • Quality of teaching
  • Assessment and feedback
  • Student satisfaction
  • Curriculum content, learning outcomes and graduate attribute outcomes
  • Resources and supports
  • Attrition and retention rates
  • be conducted by a higher education specialist

HLC will be the conduit for data collection derived from HEPs' own student surveys on course and teacher evaluation and overall student satisfaction. HEPs may elect to use a common survey instrument provided by HLC, rather than their own survey instruments. Data will include quantitative and qualitative information. Other data to be collected and benchmarked will include student attrition and retention rates. HLC will analyse the data and prepare an aggregated report of de-identified data which will also show each HEP’s position against the other participants (also de-identified). Confidentiality agreements will govern the service.

HLC will also facilitate an annual workshop to promote continuous improvement via collaboration between participating HEPs. Collaboration and willingness to share experiences and good practice will be important to the success of the workshop. Discussion topics will include:

  • Key strengths and processes to achieve good practice
  • Areas for improvement and problem solving
  • Development of Action Plans for improvement

The fee for members to subscribe is $4,000.00 plus GST for each HEP, for up to three courses or one course at up to three locations, or any combination that equates to three sets of data. For example: one course across three locations; three courses at one location; two courses at one location and one course at another location. Contact ACPET for information about specific requirements.

The benchmarking service will commence in early 2016 using 2015 student data. Subscribers will need to have collected data from surveys distributed to their students in 2015. Members must subscribe now to enable the necessary mapping of provider survey instruments to the benchmarking themes prior to the collection of data.